Exposure in firefighting is a complex topic, and much of the discussion centers on what departments do to protect their personnel from smoke, toxic chemicals, or other workplace hazards that…
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Emergency communication specialists and dispatchers work tirelessly to support public safety. How can their leaders support them in return? Whether you’re in charge of a 911 PSAP or another emergency…
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The 911 SAVES Act, if passed, would bring dispatchers and communication specialists closer in line with other public safety professionals and allow emergency communication centers and PSAPs to better recruit and retain their personnel.
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While there is no single answer to compassion fatigue, these strategies can help organizations provide better support to their people, many of whom may be struggling without even knowing it.
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With police departments across the country revisiting the intersection of social work and police work, what do departments need to consider? Read on for a mayor’s perspective on the deliberations and reasons behind his support for embedded social workers.
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With technology such as early intervention systems, fire departments can track their personnel’s exposures to hazards. This comes with significant benefits but is not without its challenges.
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By proactively focusing on PTSD awareness, educating firefighters about the symptoms, and providing confidential access to treatment, fire departments can help minimize the effects of PTSD in their ranks and the damage it can do personally and professionally.
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Positive recognition can counteract—or at least minimize—the burnout, lack of work engagement, and mental health issues encountered by emergency dispatchers.
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Early intervention systems (EIS) can be used to support police officers who may be struggling with work-inflicted trauma. Learn EIS best practices for identifying and reducing the effects of triggering emotional events.
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First responders continue to see high rates of suicide, PTSD, and substance abuse. Coping skills delivered through online training can help organizations improve reception of crucial mental health messages.
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