Health & Wellness

Free Resource - The Emergency Communications Toolkit
Aug 11, 2021

The Emergency Communications Toolkit

Emergency communication specialists and dispatchers work tirelessly to support public safety. How can their leaders support them in return? Whether you’re in charge of a 911 PSAP or another emergency…

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Aug 10, 2021

Reclassifying Emergency Communications: Proposed Legislation May Support Retention Efforts

The 911 SAVES Act, if passed, would bring dispatchers and communication specialists closer in line with other public safety professionals and allow emergency communication centers and PSAPs to better recruit and retain their personnel.

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Aug 5, 2021

Compassion Fatigue and What First Responder Organizations Can Do

While there is no single answer to compassion fatigue, these strategies can help organizations provide better support to their people, many of whom may be struggling without even knowing it.

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Jul 27, 2021

Why One Mayor Funded a Police Social Worker Program

With police departments across the country revisiting the intersection of social work and police work, what do departments need to consider? Read on for a mayor’s perspective on the deliberations and reasons behind his support for embedded social workers.

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Jul 6, 2021

Three Benefits and Two Challenges of Tracking Firefighter Exposures

With technology such as early intervention systems, fire departments can track their personnel’s exposures to hazards. This comes with significant benefits but is not without its challenges.

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Jun 29, 2021

Proactive PTSD Prevention Measures for Firefighters

By proactively focusing on PTSD awareness, educating firefighters about the symptoms, and providing confidential access to treatment, fire departments can help minimize the effects of PTSD in their ranks and the damage it can do personally and professionally.

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Jun 22, 2021

Positive Recognition in 911 Call Centers

Positive recognition can counteract—or at least minimize—the burnout, lack of work engagement, and mental health issues encountered by emergency dispatchers.

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Jun 15, 2021

How Early Intervention Can Help Police Officers Struggling With Trauma

Early intervention systems (EIS) can be used to support police officers who may be struggling with work-inflicted trauma. Learn EIS best practices for identifying and reducing the effects of triggering emotional events.

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Jan 21, 2021

Coping Strategies: How Online Training Can Help Keep Personnel Healthy

First responders continue to see high rates of suicide, PTSD, and substance abuse. Coping skills delivered through online training can help organizations improve reception of crucial mental health messages.

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Dec 10, 2020

Cancer and COVID-19 Kill: Why Firefighters and First Responders Need to Track Exposures Now

The long-term effects of COVID-19 on first responders are not yet understood, which is why your organization needs to track exposures now, even if their health doesn’t appear to be affected initially.

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